Customer Segment: Federal Government Agency The Challenge Our client requires users to fill in an Excel spreadsheet detailing the application they want to use. It includes a matrix where the user enters scores about the app. Depending on that will determine if the app is considered a “Crown Jewel”. It then goes to our client…
Customer Segment: Federal Government Agency The Challenge Our client receives enquiries and correspondences both external and internal. Enquiries and correspondences can be logged via phone, email, or through a web form on the website. The requirement is to automate the capture of all searches and to store them in one platform, then assign them to…
Customer Segment: Federal Government Agency The Challenge Our client, a government agency, established a royal commission in 2018 to determine if the current practices, services, and legislation of our client were meeting the needs of the current and future aged communities. The Commission was tasked with addressing matters identified by the royal commission, including the…
Customer Segment: Federal Government The Challenge Our client has approached Prometix to develop a solution for workflow process management, reporting and migration of data services. The following are the key deliverables as part of this project: Budget process management: a fully functional document and workflow management solution using Power Automate to meet the requirements and…