Customer Segment: Government Agency
The Challenge
Our Customer is a government agency that works in a heavily regulated environment.
They large userbase needs to work with the most updated policies and procedures to ensure the high quality service required by the citizens.
Managing policy and procedural documents manually exposes organisations to misplaced documents, duplication and potential non-compliance with regulations. The cost to organisations of non-compliance is enormous, not to mention the inefficiencies associated with manual processes.
The solution to these problems enables an organization to create, approve, track, publish, and manage all of your company policies and procedures in one central location, contributing to a compliance culture within the organisation.
The Solution
This solution was developed as part of SharePoint online using custom SPfx technology. It has customised SPfx interfaces for:
- End user activities
- Admin user activities
- Managing documents including publishing workflow
It uses MS Flow to mange the approval process and PowerBI for reporting.
Business Benefits
- Leverage your existing SharePoint Investment
- Centralised Policy Management
- Effective security and audit trail
- Powerful Search
- Collaboration
- Archiving
- Workflow and Notifications
