Customer Segment: Federal Government Agency The Challenge Our client requires users to fill in an Excel spreadsheet detailing the application they want to use. It includes a matrix where the user enters scores about the app. Depending on that will determine if the app is considered a “Crown Jewel”. It then goes to our client…
Customer Segment: Federal Government Agency The Challenge Our client receives enquiries and correspondences both external and internal. Enquiries and correspondences can be logged via phone, email, or through a web form on the website. The requirement is to automate the capture of all searches and to store them in one platform, then assign them to…
Customer Segment: Federal Government Agency The Challenge Our client, a government agency, established a royal commission in 2018 to determine if the current practices, services, and legislation of our client were meeting the needs of the current and future aged communities. The Commission was tasked with addressing matters identified by the royal commission, including the…
Customer Segment: Federal Government The Challenge Our client has approached Prometix to develop a solution for workflow process management, reporting and migration of data services. The following are the key deliverables as part of this project: Budget process management: a fully functional document and workflow management solution using Power Automate to meet the requirements and…
Customer Segment: Utilities The Challenge Our customer is a large utilities-based organisation in Victoria that provides services to 70,000+ customers and maintains over a billion dollars’ worth infrastructure network. They have a high focus on the quality and capability of facilities and services that they deliver to their customers. To ensure the high standards they…
Over time, we’ve seen advances in technology change the landscape of business – you only need to look at the industrial revolution to see what we’re talking about. And today, the landscape of business is being changed again, this time by digital technologies, with research by McKinsey showing that digitisation is having a comparable impact.…
And yes you are correct while so much has been written on this topic, it still remains an interesting conversation especially in context
As we commence another year of accomplishments, learning and improvements, it’s very clear that technology driven and
To begin with – A big salute to all Intranet content authors, you all are awesome!!! We have all read of one of the below – Content is the King !!! Best Intranets keep their users engaged with refreshed content!! Effective Intranets regularly audit their content – ROT !!!!! … and may more All of…
NFPs are embracing the digital pathway to better support their staff in maximizing donor interactions and fundraising.Raising funds and